We accept the following methods of payment: Debit Card, Cheque (made payable to Stag Organiser Enterprises Ltd), all major Credit Cards (excluding American Express, Transax and Diners) and payment directly into our bank account via BACS or direct payment.

Payment by debit card, cheque, cash or direct payment does not carry a surcharge. Payment by a Credit card is subject to a 2.5% surcharge, which represents the charge we incur for processing such payments. Uncleared cheques or cheques that are referred to drawer are subject to a £25 handling charge per occurrence.

All groups must pay a deposit to secure their booking. Your final balance is due 28 days before your weekend date but the exact date is always stated on your confirmation. If you do not pay us within the time limits specified you may jeopardise our ability to provide the event and we have the right to treat all or part of the booking as cancelled and you will be liable for the cancellation charges due to us under this agreement.

Once you have placed a booking and we have confirmed your details in writing the details will not usually change, providing the arrangements and group size remain the same. Surcharges will apply where minimum numbers are not reached for an activity or event to proceed or room configurations incur single room supplements. In the event that an activity cannot take place due to a fall in numbers we reserve the right to cancel your event and refund all monies paid for that event, or offer alternative arrangements.

Money

Monies paid to us are held in a separate account until after you have participated with your arrangements or until the services that provide your arrangements have been paid in advance.